MotorVaps Cancellation Procedure
Sometimes we find ourselves in a bit of a financial situation that requires us to cut back on what we deem luxury expenses. While a new mother might not be too worried about insuring her tyres and rims, she is concerned over being able to afford the hundredth packet of nappies this month.
Cutting back on your MotorVaps insurance by means of cancellation is a straight forward process, which we outline below:
MotorVaps Cancellations for Customers
You can cancel the Plan at any time by writing to us.
We can cancel or change your Plan by giving you 30 days’ notice.
If you or we cancel the Plan we will deduct a pro-rata portion of the payment for the time on contract and the administrative costs related to the acquisition and termination of the Plan as detailed on the proposal form. All correspondence regarding any changes or cancellations will be done in writing via letter, fax or electronic mail to your last known address.
Please note that if there is any claim approved or paid there will be no pro rata refund.
For Plans that are paid monthly 30 days’ notice from either party to the other will be required to cancel the plan. This notice must be done in writing.
When your vehicle is traded in or in the hands of a Motor Dealer for the purpose of selling the vehicle, the plan will be considered cancelled and all benefits will cease immediately.
MotorVaps Cancellation Reasons
MotorVaps reserves the right to cancel your policy for justified reasons. These include:
- Rights of the Finance Company – if the payment was financed by a finance company, the finance company has first rights to payment from cancellation of this Plan. We will refund any payments due to the finance company first, if applicable, before any refund that may be due to you is made.
- Fraud and Dishonesty – if you submit any fraudulent claim or documentation, your claim will be rejected and the plan cancelled with immediate effect.
- Skipped payment – if for whatever reason payment for your plan has not been received by Motorvaps. There can be no valid claim against this plan. If your payment is not met on time you have 10 days to manually make payment. Failure to make payment will potentially result in a double debit order attempt from one of Motorvaps providers or the provider of a broker. Failure to meet this payment successfully will result in the plan being cancelled for the period of the missed payments.